Privacy Policy
Roadelle Privacy
Privacy Policy
This Privacy Policy explains how Roadelle may collect, use, disclose and protect personal information when you visit roadelle.lol, communicate with us or purchase products through our store.
At A Glance
How personal information may support your experience.
Information may be used when necessary to operate the store, process transactions, provide support and understand how our website is used.
Orders
Information such as contact, delivery and transaction details may be used to process and support purchases.
Communication
Contact information may be used to answer questions, provide order support and respond to requests you send to Roadelle.
Store Operations
Technical and usage information may help maintain website functionality, security and a smoother browsing experience.
Service Providers
Information may be handled by service providers when required to support payments, fulfillment, technology, analytics or customer service.
Connected Experience
Privacy applies across the full Roadelle journey.
From browsing automotive essentials to receiving support after a purchase, personal information may be involved at different points in the experience.
Information can begin with a simple website visit.
Browsers and connected devices may provide technical information that supports website functionality, security and performance.
Delivery requires the right information in the right place.
Contact and shipping information may be used by Roadelle and relevant service providers to process and deliver your purchase.
Customer service may require details about your purchase.
When you contact Roadelle, information you provide may be used to understand the request, review the order and communicate with you.
Policy Details
How Roadelle handles personal information.
This policy is intended to explain the main categories of information that may be involved when you interact with Roadelle and how that information may be handled.
1. Personal Information We May Collect
Depending on how you interact with Roadelle, we may receive information that you provide directly, information generated through your use of the website and information provided by service providers.
- Contact information, such as your name, email address, telephone number and delivery address.
- Order information, such as products purchased, order details, shipping information and transaction-related records.
- Communication information, including messages, questions and information you provide when contacting Roadelle.
- Device and usage information, such as browser type, device information, IP address, pages viewed and website interactions.
- Cookie and similar technology information that may support website functionality, preferences, analytics or advertising.
2. How We May Use Personal Information
Personal information may be used when reasonably necessary to operate Roadelle, support customers and maintain our online store.
- Process, fulfill and support customer orders.
- Communicate about purchases, requests and customer service matters.
- Maintain, operate and improve the functionality of roadelle.lol.
- Detect, investigate or help prevent fraudulent, abusive or unauthorized activity.
- Understand website performance and how visitors interact with the store.
- Support marketing or advertising activities where permitted by applicable law.
- Meet legal, regulatory, accounting or operational obligations.
3. Payment Information
Payment transactions may be processed through third-party payment services made available through the ecommerce platform. Roadelle may receive transaction-related information needed to confirm and support an order, but complete payment card details may be handled directly by the applicable payment processor rather than stored by Roadelle.
4. Cookies and Similar Technologies
Roadelle and service providers may use cookies, pixels, local storage or similar technologies to keep the website functioning, remember preferences, measure website activity and support analytics or advertising features.
You may be able to control some cookies through your browser or device settings. Restricting certain technologies may affect parts of the website experience.
5. How Information May Be Disclosed
Personal information may be disclosed when reasonably necessary to operate the business or provide the services you request.
- Ecommerce, payment and technology providers that help operate the store.
- Delivery, logistics or fulfillment providers involved in completing an order.
- Analytics, marketing or advertising providers when those services are enabled.
- Professional advisers or service providers supporting business operations.
- Government authorities, courts or other parties when disclosure is required or permitted by applicable law.
- Relevant parties in connection with a business transaction, reorganization, financing, acquisition or transfer of assets.
6. Advertising and Certain Privacy Rights
Some jurisdictions may define certain disclosures involving advertising or analytics as a “sale,” “sharing” or targeted advertising even when no money is exchanged for personal information. Where applicable, you may have rights to limit or opt out of those activities.
The availability and scope of these rights depend on your location and applicable law.
7. Data Retention
Personal information may be retained for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining records, resolving disputes, supporting customers, preventing fraud and meeting legal obligations.
Retention periods may differ depending on the type of information and the reason it is being kept.
8. Data Security
Roadelle seeks to use reasonable administrative, technical and organizational measures appropriate to the information involved. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
9. Your Choices and Privacy Rights
Depending on where you live, applicable law may provide rights relating to your personal information. These may include rights to request access, correction or deletion, receive information about certain disclosures, obtain a copy of information or object to or restrict certain processing.
You may also have rights relating to certain advertising or analytics activities. Rights and verification requirements vary by jurisdiction.
To submit a privacy-related request, contact info@roadelle.lol.
10. Email Communications
If Roadelle sends promotional email communications, you may use the unsubscribe method included with the relevant message where available. Transactional or service-related communications may still be sent when necessary to support an order or customer request.
11. Children's Privacy
Roadelle is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required. If you believe a child has provided personal information inappropriately, contact us so the situation can be reviewed.
12. Third-Party Services
Our store may rely on third-party platforms, technologies and service providers. Their handling of personal information may also be governed by their own privacy practices and terms.
Roadelle is not responsible for the privacy practices of websites or services operated independently by third parties.
13. International Processing
Depending on the service providers used to operate the store, personal information may be processed or stored in locations outside your state, province or country. Applicable protections can vary between jurisdictions.
14. Changes to This Privacy Policy
Roadelle may update this Privacy Policy from time to time to reflect changes in business practices, technology, legal requirements or store operations. When the policy is updated, the revised version may be posted on roadelle.lol with a new update date.
15. Contact Roadelle
If you have questions about this Privacy Policy, how personal information is handled or a privacy-related request, you can contact Roadelle using:
- Email: info@roadelle.lol
- Phone: 3233998390
- Mailing address: 1020 Tranquility Dr, Pineville LA 71360
Privacy Questions
Need to contact Roadelle about your information?
Send us a clear description of your privacy question or request together with the contact information needed for us to respond.