Warranty & Support
Support for
the road ahead.
If something does not feel right with a Roadelle product, our team is here to help you understand the next step. Keep your order details and product information available when contacting us.
Keep your information ready.
Your order reference and product details help our team understand your support request more clearly.
Tell us what happened.
Describe the issue clearly and include relevant photos when they help explain the condition of the product.
We will review the details.
Roadelle can review the information you provide and help clarify the appropriate next step for your request.
Support around everyday driving.
Roadelle products are designed for real vehicle interiors, practical organization, smart in-car functionality and everyday comfort. When you need product support, clear details help us understand how the item has been used in your vehicle.
Designed for real cabin use.
Product support starts with understanding how an interior accessory is installed and used in your vehicle.
Clear details make support easier.
For mounts, chargers and in-car accessories, tell us where and how the product is being used.
Built around practical use.
Photos of the product in its normal position can help explain fit, placement or functionality questions.
Care matters.
Product condition, maintenance and normal use are useful context when contacting Roadelle for assistance.
How to request help.
A clear support request helps us understand the situation efficiently. Include accurate order information, explain the issue and add useful photos where appropriate.
Find your order details
Keep the relevant order information available before contacting Roadelle.
Describe the issue
Explain what happened, when you noticed it and how the product is being used.
Add useful photos
Clear product and installation photos can provide helpful context for your support request.
Contact Roadelle
Send your information to our support team so the request can be reviewed.
Before you contact us.
Warranty and product-support questions can depend on the individual product and the details of the issue. We avoid making assumptions before reviewing the information connected with your request.
Identify the item clearly.
Include the Roadelle product involved and the relevant order information when requesting warranty or product support.
Show us the current condition.
Clear photos can help demonstrate visible damage, fit concerns, installation questions or other product issues.
Explain how it is being used.
Vehicle placement, installation method and normal product use can be important when reviewing a support request.
Each request is considered individually.
Contact Roadelle with the relevant details so our team can review the information and explain the next appropriate step.
Common questions.
Useful information before contacting Roadelle about a warranty, product condition or support question.
How do I contact Roadelle about a product issue?
Contact Roadelle through our Contact page or email info@roadelle.lol. Include the relevant order information and a clear description of the issue.
What information should I include with my request?
Include your relevant order information, the product involved, a description of what happened and useful photos when they help explain the situation.
Should I include photos?
Photos can be useful when the question involves product condition, installation, fit or visible damage. Try to provide clear images that show both the overall product and the specific area you are asking about.
Is every product issue automatically covered?
Coverage should not be assumed before the details of the request are reviewed. Product circumstances can differ, so contact Roadelle with the relevant information for guidance.
Where can I find Roadelle contact information?
You can email info@roadelle.lol, call 3233998390, or use the Roadelle Contact page.
Tell us what you need help with.
Keep your relevant order information, product details and any useful photos available. Our team can review the information you provide and help clarify the next step.